Terms of Service
Last Updated: June 2026
These Terms of Service ("Terms") govern your access to and use of the Document Instantly™ website, products, and services. By accessing or using Document Instantly, you agree to be bound by these Terms and by any additional policies referenced in them, including our Privacy Policy and Cookie Policy.
If you do not agree to these Terms, do not access or use the website or services.
1. Use of the Services
Document Instantly provides software and related services designed to help users turn notes, transcripts, conversations, and AI-generated content into structured business documents. You may use the services only in compliance with these Terms and all applicable laws and regulations.
You agree not to misuse the services, interfere with their operation, attempt unauthorized access, reverse engineer protected portions of the platform except where prohibited by law, or use the services to create, store, or transmit unlawful, infringing, harmful, or deceptive content.
2. Eligibility
You must be legally capable of entering into a binding agreement to use the services. By using Document Instantly, you represent and warrant that you meet this requirement and that any information you provide to us is accurate and complete.
If you use the services on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms.
3. Accounts
Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to notify us promptly of any unauthorized use of your account or any other security incident involving your access to the services.
4. Subscription, Pricing, and Availability
Certain features of Document Instantly may be offered on a paid, trial, waitlist, beta, or invitation basis. We may change, suspend, or discontinue features, plans, or pricing at any time, subject to applicable law and any separate written agreement we may have with you.
If you purchase a paid subscription in the future, additional commercial terms, billing terms, and plan-specific conditions may apply and will be presented at the time of purchase or in a separate agreement.
5. Customer Content
You may submit, upload, import, or generate content through the services, including notes, transcripts, documents, prompts, and other materials ("Customer Content"). You retain ownership of your Customer Content, subject to the rights you grant us to provide, maintain, secure, and improve the services.
You grant Document Instantly a limited, non-exclusive right to host, process, transmit, and display Customer Content solely as necessary to operate the services, support your use of them, maintain security, and comply with legal obligations.
You are solely responsible for your Customer Content and for ensuring you have all rights, permissions, and legal bases necessary to submit or process it through the services.
6. Acceptable Use
You may not use Document Instantly to:
- Violate any law or regulation.
- Infringe the intellectual property or privacy rights of others.
- Upload or transmit malware, harmful code, or security threats.
- Attempt to probe, scan, or test system vulnerabilities without authorization.
- Use the services for fraud, spam, impersonation, or deceptive practices.
- Interfere with or disrupt the integrity, performance, or availability of the platform.
We may investigate suspected misuse and suspend or terminate access where necessary to protect the platform, our users, or third parties.
7. Intellectual Property
The services, including the website, software, branding, logos, design, text, graphics, interfaces, and related materials, are owned by Document Instantly or its licensors and are protected by intellectual property laws. Except for the limited right to use the services under these Terms, no rights are granted to you by implication or otherwise.
You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the services except as expressly permitted by these Terms or by applicable law.
8. Feedback
If you provide feedback, suggestions, or ideas regarding Document Instantly, you agree that we may use them without restriction or obligation to you, provided doing so does not reduce any rights you have under applicable law.
9. Third-Party Services
The services may integrate with or link to third-party products, websites, or services. We are not responsible for third-party services, and your use of them is governed by the terms and policies of those third parties.
10. Disclaimers
Document Instantly is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee that the services will be uninterrupted, error-free, secure, or suitable for every specific use case, nor do we guarantee the accuracy, completeness, or fitness of any output generated through the services.
You are responsible for reviewing, validating, and approving any output before relying on it for business, legal, technical, regulatory, medical, or operational purposes.
11. Limitation of Liability
To the fullest extent permitted by law, Document Instantly and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business, goodwill, data, or use arising out of or related to your use of the services.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the services will not exceed the amount you paid us, if any, for the services giving rise to the claim during the 12 months before the event giving rise to liability.
12. Indemnification
You agree to defend, indemnify, and hold harmless Document Instantly and its affiliates, personnel, and service providers from and against claims, liabilities, damages, losses, and expenses arising from your misuse of the services, your Customer Content, or your violation of these Terms or applicable law.
13. Suspension and Termination
We may suspend or terminate your access to all or part of the services at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk for the platform or other users, or where suspension is necessary for security, legal, or operational reasons.
You may stop using the services at any time. Sections that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
14. Changes to the Services or Terms
We may update these Terms from time to time. When we do, we will post the updated version and revise the "Last Updated" date above. Your continued use of the services after the updated Terms become effective constitutes acceptance of the revised Terms.
We may also modify, update, or discontinue parts of the services at any time.
15. Privacy and Cookies
Your use of the services is also subject to our Privacy Policy and Cookie Policy. Those policies describe how we collect, use, and manage information related to the website and services.
16. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. Any disputes arising out of or relating to these Terms or the services will be resolved in the state or federal courts located in New York, New York, unless a different forum is required by applicable law or agreed in a separate written contract.
17. General
These Terms constitute the entire agreement between you and Document Instantly regarding the website and services, except for any separate written agreement that applies to your use of specific services.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms is not a waiver of that provision.
18. Contact
If you have questions about these Terms of Service, please contact Document Instantly using the contact information provided on the website.
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